• Provide daily operational support directly to clients.
• Assist with data entry, reporting, and client requests.
• Monitor and manage client accounts to ensure accuracy and timeliness.
• Prepare and maintain reports using Excel.
• Communicate effectively with clients, customers and internal teams to resolve issues promptly.
• Work under pressure and adapt to changes in tasks or priorities as needed.
• Ensure client satisfaction by maintaining a high level of professionalism.
• Needs a basic understanding of Seller Central, including creating new listings, designing titles and bullet points, fixing closed or suppressed listings, and creating variations.
• Knowledgeable with the basics of AS400.
• Knowledgeable with the basics of editing graphics.

QUALIFICATIONS:

• Education: Senior high diploma or any vocational course is acceptable.
• Experience managing marketplace platforms such as Amazon, Walmart Marketplace, eBay, Etsy, or TikTok Shop.
• Excellent oral and verbal communication skills.
• Amazon PPC experience is preferred but not required.
• Amenable to work onsite and in night shift schedule.