Customer Service Representative - Retail Account

Metacom Careers

₱18-19.5K[Monthly]
On-site - Marikina<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

Read More

We're looking for a friendly, reliable, and customer-focused Retail Customer Service Representative to help create an outstanding shopping experience for our customers. If you enjoy working with people, solving problems, and being part of a fast-paced retail environment, we'd love to hear from you!

Key Responsibilities

  • Welcome and assist customers with their shopping needs.
  • Provide accurate information about products, promotions, and store services.
  • Process purchases, returns, and exchanges using the point-of-sale (POS) system.
  • Handle customer inquiries and resolve concerns professionally.
  • Maintain clean, organized, and well-stocked shelves and displays.
  • Support inventory replenishment and general store operations.
  • Promote current sales, loyalty programs, and featured products.
  • Work collaboratively with the team to achieve store goals.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous retail or customer service experience at least 3 months
  • Excellent communication and interpersonal skills.
  • Positive attitude with a strong customer service mindset.
  • Ability to multitask and work in a fast-paced environment.
  • Flexible availability, including weekends and holidays, as needed.
  • Willing to work onsite

What We Offer

  • Competitive salary
  • Training and career development opportunities
  • Supportive and collaborative work environment
  • Employee discounts (where applicable)
  • Opportunities for growth and advancement

Apply today and become part of a team that's passionate about delivering exceptional customer service!

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Kennedy Flores

Recruitment AssociateMetacom Careers

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Working Location

Bluewave Mall 2, Marquinton Marikina Complex,, Sumulong Hwy, Santo Niño, Philippines

Posted on 08 Jul 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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Metacom Careers

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