Sales Representative

Job Description: 

You’ll play a vital role in the success of the company’s daily incoming sales order and customer service processes, by providing exceptional service. As a Customer Service and Sales agent, you must possess a firm attitude, convincing, assertive, and engaging tone.

What you will do:

• Help customers in placing orders through sales channels.
• Generate sales by conducting and initiating communications with existing, new
• and potential clients via phone, chat and or email.
• Report daily productivity report to immediate supervisor.

What you’ll need:

• Minimum of 1 year Outbound/Inbound Sales experience in a BPO setting
• With excellent communication skills
• Must be willing to work onsite (Makati)
• Amenable to work on shifting schedules, holidays or weekends. 

Important:

• Must live within 1 hour of the site to ensure a manageable commute.
• Must have both sales experience (actual product sales, preferably e-commerce) and customer service experience.
• Must be interactive, confident, and engaging, with excellent conversational English. Candidates should sound natural and articulate, with clear pronunciation and no strong accent that affects communication.
• Must have a stable employment history with no significant employment gaps, particularly in recent years. For example, candidates whose most recent BPO experience was 2 or more years ago will not be considered.
• Candidates with telco experience and proven upselling/cross-selling experience will be given priority.
• Must demonstrate excellent communication skills, with a minimum rating of 4/5.
• Must be available to start ASAP.