1. Sales Strategy & Execution

• Develop and implement monthly and quarterly sales plans for Zylo and Zleep

• Set revenue goals and performance metrics for the sales team

• Analyze market trends, customer behavior, and competitor movements to identify opportunities

• Oversee retail and e-commerce sales operations across all active branches and online channels

2. Team Leadership & Coordination

• Supervise, train, and motivate the sales team (in-store, online, and regional)

• Conduct regular sales meetings and product knowledge sessions

• Coordinate with Marketing, Operations, and Customer Service departments to align campaigns and promotions

3. Client & Lead Management

• Ensure all customer inquiries from social media (Facebook, Instagram, TikTok, etc.) are promptly and properly responded to by the assigned sales representatives

• Personally handle high-value client negotiations and corporate sales inquiries

• Develop and maintain relationships with mall leasing partners, distributors, and B2B clients

4. Digital Sales and Social Media Response Oversight

• Monitor all social media pages and platforms daily to ensure zero missed inquiries

• Set response time standards (within 5–10 minutes for chat leads during business hours)

• Collaborate with the social media team to track leads, follow up, and convert online inquiries into actual sales

5. Reporting & Analysis

• Prepare weekly and monthly sales performance reports

• Track conversion rates, top-performing products, and customer feedback

• Recommend pricing strategies and promotional activities to boost sales

6. Product & Market Development

• Participate in launching new models or features of Zylo and Zleep products

• Conduct product demos, trade shows, and pop-up events to showcase brand innovation

• Gather client feedback for continuous product improvement and innovation recommendations