Duties and Responsibilities

• Oversee daily store operations, including sales, customer service, inventory, and delivery, ensuring adherence to company SOPs

• Handle customer inquiries and complaints, maintain customer satisfaction, and uphold the brand image

• Train, supervise, and motivate store staff

• Manage budgets, track sales performance, and maximize profitability

• Maintain optimal stock levels to prevent stockouts

• Prepare and submit reports (sales, cash, inventory, etc.) to the head office

• Ensure store cleanliness, security, and overall presentation

• Communicate effectively with the head office and manage overall store performance

Qualifications

• College Graduate or College Level

• Experience in sales and store operations

• Experience in a supervisory or leadership role

• Customer service-oriented

• Strong problem-solving skills

• Computer literate

• Strong verbal and written communication skills

• Effective time management

• Willing to learn and undergo training