Aftersales Manager (Php 70,000 + Commission)

Client Profile: This company is one of the leading Japanese manufacturing of automotive, motorcycles and cars.

Position: Aftersales Manager

Company Industry: Manufacturing Company

Location: Sto. Tomas, Batangas

Salary Offer: Php 70,000 + commission

Work Schedule: Monday - Friday with alternate Saturday

Work Set Up: Work on Site

Job Requirements:

• Bachelor’s Degree in, Marketing, Sales, and or Business Management related field.
• With at least 5 years experience in handling aftersales operations particularly in car dealership set-up.
• With 2 years in a supervisory or managerial role.
• Experience in automotive industry or experience working with dealer networks is an advantage.
• Emendable to work onsite.
• Amendable to start as soon as possible.

Look for Ms. Bianca

Job Responsibilities:

• Hire, train, coach, and manage aftersales staff (service advisors, technicians, parts personnel).
• Build strong customer relationships, handle escalated complaints, resolve issues, and manage warranty claims.
• Oversee daily service, parts inventory, and workshop operations, ensuring adherence to standards.
• Develop strategies to boost satisfaction and loyalty, track KPIs, analyze data, and improve efficiency.
• Manage budgets, control expenses, and achieve revenue targets for the aftersales department.
• Work with sales, marketing, and production to ensure seamless service delivery.

Recruitment Process: (Face to Face)

• HR Interview
• Final Interview
• Job Offer