As a Sales Agent, you will play a key role in driving sales and delivering excellent customer service. You will assist customers in finding the right products for their needs, offer expert advice on hardware and DIY solutions, and help maintain a well-organized, fully stocked sales floor. The ideal candidate will have a passion for sales, great communication skills, and a strong understanding of hardware products.

Key Responsibilities:

• Greet customers and assist them in selecting products suitable for their needs.
• Provide product information, including features, benefits, and pricing.
• Maintain up-to-date knowledge of the hardware products and services offered in the store.
• Develop strong relationships with customers to ensure repeat business and customer loyalty.
• Achieve and exceed individual and team sales targets.
• Keep the sales floor organized, clean, and well-stocked.
• Assist with restocking and merchandising products as needed.
• Process transactions accurately using the store's point-of-sale (POS) system.
• Handle customer inquiries, concerns, and complaints professionally and promptly.
• Stay informed about industry trends and new product releases to provide up-to-date recommendations to customers.

• Proven experience in sales or retail, preferably in a hardware store or similar environment.
• Knowledge of hardware products such as tools, building materials, plumbing, electrical supplies, and DIY solutions is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Customer-focused with a positive and professional attitude.
• Basic math and computer skills for processing sales transactions.
• High school diploma or equivalent; additional training in sales or product knowledge is a plus.

Physical Requirements:

• Ability to stand for long periods.
• Ability to lift and carry items up to [weight] pounds.
• Willingness to work flexible hours, including weekends and holidays.