• Provide

administrative and operational support to the Sales Team.

• Process customer orders, quotations, sales

orders, invoices, and other sales-related documents.

• Coordinate with customers regarding

orders, deliveries, product availability, and order status.

• Prepare and maintain sales reports,

customer records, sales forecasts, and databases.

• Monitor customer orders and ensure timely

processing, delivery, and completion of transactions.

• Coordinate with the Warehouse, Logistics,

Inventory, and Accounting Departments to ensure accurate order fulfillment and

delivery.

• Monitor inventory availability and

coordinate stock replenishment as needed.

• Respond promptly to customer inquiries,

requests, complaints, and order-related concerns.

• Schedule meetings and coordinate

communication between customers, the Sales Team, and other departments.

• Maintain accurate records of sales

transactions, customer accounts, and sales activities.

• Prepare weekly, monthly, and other

management reports related to sales performance and customer transactions.

• Ensure all sales documents are complete,

accurate, properly approved, and filed.

• Conduct field visits to customers, retail

stores, distributors, and business partners to monitor account status,

strengthen customer relationships, and provide sales support.

ü 

Assist in introducing new products,

promotions, marketing activities, and merchandising programs to customers.

ü 

Coordinate with clients regarding product

displays, inventory concerns, order requirements, and delivery schedules during

field visits.

ü 

Conduct market visits to monitor

competitor activities, pricing, promotions, and market trends, and submit

reports to management.

ü 

Assist in resolving customer issues

related to deliveries, product availability, pricing, and documentation.

ü 

Support the Sales Team during product

launches, promotional events, customer meetings, and other sales activities.

ü 

Follow up on pending orders, collections,

documentation, and customer requirements to ensure timely completion of

transactions.

ü 

Build and maintain positive business

relationships with customers to promote customer satisfaction and repeat

business.

ü 

Ensure compliance with company policies,

sales procedures, and customer service standards.

ü 

Assist in achieving departmental sales

targets by providing timely administrative, operational, and field support.

ü 

Perform other duties and responsibilities

assigned by management.

willing to do field.