Sales Associate | Festival Mall (branch)
Job Description
Description
- Deliver excellent customer service to ensure a high level of customer satisfaction.
- Assess customers' needs and provide detailed assistance and information on product features.
- Welcome customers to the store, answer inquiries, and foster a friendly shopping environment.
- Achieve and exceed departmental sales goals on a weekly, monthly, quarterly, and yearly basis.
- Follow housekeeping standards and ensure assigned areas are well-stocked, neat, and presentable at all times.
- Maintain proper grooming, and display a professional appearance.
- Complete daily item counts and accurate end-of-day reporting.
- Collaborate with team members to ensure smooth store operations and meet sales targets.
- Stay informed about product offerings, promotions, and store policies to assist customers effectively.
- Handle customer complaints and provide solutions to enhance the shopping experience.
Requirement
- At least 1 year of proven experience in sales and customer service.
- Must have completed at least the 2nd year of college or a vocational course.
- Willingness to be assigned or rotated to various branches as needed.
- Flexible availability, especially during peak seasons, including weekends and holidays.
- Professional appearance with a customer-focused, friendly, and approachable personality.
- Positive work ethics, a strong team player, and able to collaborate effectively with others.
- Strong communication skills, with the ability to engage and assist customers effectively.
- Strong presence of mind, attentiveness to customer needs, and basic awareness of store security to ensure a safe shopping environment.
- Ability to work efficiently in a fast-paced environment while maintaining accuracy and attention to detail.
- Basic knowledge in maintaining reports using tools like Google Sheets or manual reporting.
- Willingness to be trained and continuously improve skills and product knowledge.
MDS HR
HR ManagerManila Diamond Studio
Active today
Working Location
Manila Diamond Studio, 3rd Level, Festival Supermall Alabang - Main Entrance. Festival Supermall Commerce Ave, Muntinlupa, 1781 Metro Manila, Philippines
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Posted on 25 September 2024
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