Richmake Enterprises Sales Associate

Sales Associate

₱10-15K[Monthly]

On-site - BulacanFull-time<1 Yr ExpHigh/Senior High School

Job Description

Sales

Description

Customer Service:
Greet customers warmly and establish a rapport to understand their needs.
Offer product recommendations based on customer preferences and provide detailed information on product features, pricing, and promotions.
Provide a high level of customer service by addressing customer inquiries, resolving complaints, and ensuring overall customer satisfaction.
Sales and Upselling:
Actively engage customers and recommend products that suit their needs, aiming to exceed sales targets.
Promote and encourage sales through special offers, seasonal promotions, and loyalty programs.
Cross-sell and upsell complementary products to increase overall sales.
Product Knowledge:
Maintain a deep understanding of product inventory, including features, benefits, and uses.
Stay informed about current sales trends, promotions, and new products to provide relevant information to customers.
Demonstrate products when appropriate and offer detailed product advice.
Store Operations:
Process customer transactions efficiently using the point-of-sale (POS) system, handling cash, credit, and digital payments accurately.
Assist with stock replenishment, including unpacking, organizing, and displaying new merchandise.
Ensure that shelves are stocked and organized, with products clearly labeled and properly displayed.
Visual Merchandising:
Contribute to the presentation of the sales floor by ensuring displays are neat, attractive, and aligned with store merchandising standards.
Assist with seasonal changes, creating engaging and attractive product displays.
Team Collaboration:
Work closely with other team members to ensure smooth store operations and a positive work environment.
Support colleagues with their tasks when necessary, and actively contribute to team goals.
Customer Feedback:
Collect and relay customer feedback to management to improve the overall shopping experience.
Promote customer loyalty programs and encourage repeat business.

Requirements

Education: High school diploma or equivalent (or currently pursuing education).
Experience: Prior retail or customer service experience is preferred but not required.
Skills:
Excellent communication and interpersonal skills.
Strong sales skills with the ability to build relationships and engage customers.
Ability to work in a fast-paced environment while remaining organized and attentive to customer needs.
Comfortable using point-of-sale (POS) systems and handling cash transactions.
Ability to work independently and as part of a team.
Personal Traits:
Friendly, approachable, and customer-focused.
Self-motivated with a strong work ethic.
Positive attitude and ability to handle customer concerns professionally.