Basic Function:

To support the sales manager and account executives by administering the sales information system and provide all other administration services for the whole team and clients.                                                                                                                                                    

Responsibilities:

• Assist client request/s.
• Prepares request for quotation and purchase order
• Provides clerical support for the sales team.
• Complete a broad variety of administrative tasks
• Recordkeeping responsibilities may include sales, electronic databases for prospective customers. 
• Maintains customer database by encoding customer profile and updates; preparing and distributing monthly reports.
• Communicate to client via phone and email, ensuring timely responses
• Help prepare and co-ordinate deliverables to both internal and external customers.
• Actively contribute to continual service improvement
• Escalation to sales team to ensure alignment of processes
• Perform any related tasks.

Job Requirements

• Candidate must possess at least Bachelor’s/College Degree in Computer Science/Information Technology or Equivalent.
• Required Skill(s): strong knowledge of Microsoft based operating systems and applications,
• With Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork
• Organizational skills and dedication to completing projects in a timely manner
• Ability to analyse and revise operating practices to improve efficiency.
• Comfortable working in a fast-paced office environment.
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, Excel and Outlook.
• Preferably 1-4 years experienced employee specialized in IT/Computer Hardware or Equivalent.