Job Summary:

The Sales Support & Client Coordination Specialist provides comprehensive administrative and operational assistance to the Sales team. This role ensures smooth client communication, accurate CRM management, efficient scheduling, and timely reporting to support overall sales performance and client satisfaction.

Key Responsibilities:

Sales Support & Client Coordination

• Handle inbound and outbound sales calls and promptly respond to client inquiries.
• Verify job requirements and ensure accurate alignment with client needs.
• Create, post, and manage job listings across relevant platforms.
• Coordinate and schedule client meetings, interviews, and internal discussions.
• Facilitate communication between clients and internal teams to ensure seamless processes.

CRM & Data Management

• Maintain accurate and up-to-date client, lead, and job records in the CRM system.
• Track lead progress, update status changes, and document outcomes consistently.
• Ensure data integrity and proper organization of sales-related information.

Reporting & Sales Tracking

• Assist in preparing sales reports and pipeline summaries.
• Monitor ongoing pipeline activity and follow up on pending actions.
• Track sales performance metrics and provide regular updates to the Sales team.

Administrative & Operational Support

• Provide day-to-day administrative support to the Sales team.
• Manage email correspondence, reminders, and follow-ups.
• Organize digital folders, sales trackers, and reference materials.
• Ensure all sales documentation is properly filed, updated, and easily accessible.