Qualifications:

• Bachelor’s Degree in Business or similar;
• 2-3 year Admin experience;
• Proficiency in Computerized Accounting System; advanced Microsoft Excel skills (VLOOKUP, Pivot Tables, etc.);
• Ability to provide concise and professional updates;
• Accountability: Strong "ownership" mindset regarding ledger accuracy;
• Attention to Detail: High rigor in identifying root causes of accounting discrepancies;
• Amenable to work onsite in BGC, Taguig.

Responsibilities:

1. Order Management

• Daily Order Tracking:

– Provide daily updates on the status of all orders for delivery, ensuring timely and accurate information is available.

– Ensure accurate and timely booking, processing, and delivery of all sales orders.

2. Order Query & Customer Service

• Manage Sales Orders:

– Efficiently manage sales orders from patients and doctors through various channels, including email, online platforms, and phone calls.

– Respond promptly and effectively to all order-related queries, providing excellent customer service and resolving issues in a timely manner.

• Customer Data Management:

– Maintain accurate and confidential patient, clinic, and doctor files for future reference.

• Sub-distributor Liaison:

– Coordinate with sub-distributors to address sales ordering concerns and ensure smooth order bookings.

3. Sales Monitoring & Reporting

• Prepare and submit daily, weekly, and monthly sales monitoring reports, including sales order booking reports.

4. Ad-hoc Tasks

• Complete additional tasks as assigned.