Job Summary

The Sales Administrator provides administrative and operational support to the sales team to ensure efficient sales processes and excellent customer service. This role involves coordinating sales activities, maintaining records, preparing reports, and acting as a key point of contact between sales, customers, and internal departments.

Key Responsibilities

• Provide administrative support to the sales team and sales managers
• Prepare and process sales orders, quotations, invoices, and contracts
• Maintain accurate sales records, customer databases, and CRM systems
• Coordinate with logistics, finance, and operations to ensure timely order fulfillment
• Respond to customer inquiries and resolve basic issues or escalate when necessary
• Track sales performance and prepare regular sales reports and forecasts
• Schedule meetings, manage calendars, and organize sales documentation
• Assist in preparing presentations, proposals, and marketing materials
• Ensure compliance with company policies and sales procedures