Sales Administrator (Sales Admin)

We are looking for a Sales Administrator to provide administrative and operational support to our Sales Team. This role is ideal for someone who is organized, detail-oriented, and customer-focused, with experience in sales documentation, order processing, reporting, and cross-functional coordination. The successful candidate will play a vital role in ensuring smooth sales operations, accurate documentation, and excellent customer service from order processing to delivery.

Key Responsibilities

• Process customer orders, quotations, sales orders, and other sales-related documents accurately and on time.
• Coordinate with Production, Warehouse, Purchasing, Logistics, and Accounting teams to ensure timely order fulfillment and delivery.
• Monitor order status, product availability, delivery schedules, and pending customer requirements.
• Maintain and update customer records, CRM databases, quotations, pricing, and sales documentation.
• Respond to customer inquiries regarding orders, deliveries, pricing, and product information while providing excellent customer service.
• Prepare daily, weekly, and monthly sales reports, dashboards, sales summaries, and performance analyses.
• Assist in monitoring customer payments and coordinate collection follow-ups with the Accounting Department.
• Ensure the accuracy and completeness of sales records, pricing, contracts, and customer documentation.
• Schedule meetings, prepare presentations, proposals, and provide administrative support to the Sales Team.
• Support continuous improvement initiatives by maintaining compliance with company policies and identifying opportunities to improve sales administration processes.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Management, Office Administration, Entrepreneurship, or a related field.
• At least 1 to 2 years of relevant experience in sales administration, customer service, administrative support, or related roles.
• Experience in sales operations, order processing, manufacturing, printing, advertising, garments, distribution, or B2B environments is an advantage.
• Experience using ERP systems (such as SAP, Oracle, Odoo, Microsoft Dynamics, or equivalent) is an advantage.
• Strong organizational, administrative, and coordination skills.
• Excellent communication, customer service, and interpersonal skills.
• Proficiency in Microsoft Excel, Word, and other Microsoft Office applications.
• Knowledge of sales processes, documentation, CRM systems, and order management.
• Strong analytical, problem-solving, and attention-to-detail skills with the ability to manage multiple priorities.

Why Join Us

• Be part of a dynamic and customer-focused sales organization.
• Work closely with cross-functional teams to support business growth and operational excellence.
• Gain valuable experience in sales operations, customer relationship management, and business administration.
• Enjoy opportunities for career development, continuous learning, and professional growth.

Perks and Benefits

• Competitive salary package
• Paid leave and holiday benefits
• Career development and training opportunities
• Supportive and collaborative work environment

Apply Now

If you are passionate about sales operations, customer service, and providing exceptional administrative support, we would love to hear from you.