Job Description:

• We are looking for a highly organized and proactive Client Support & Workflow Coordinator to assist with day-to-day administrative operations, client communication, and internal workflow support. This role is central to managing client files, CRM updates, and maintaining smooth communication between clients and case managers.

Key Responsibilities:

• Manage and respond to client and lead inquiries via email and phone
• Maintain and update CRM with notes, documents, and task assignments
• Create and organize client folders in Dropbox
• Coordinate sponsored and education workflows and follow-ups
• Submit client details to job banks and track responses
• Assist with scheduling updates and forwarding relevant documents internally

Requirements:

• 1–3 years of experience in administrative or office support roles
• Strong written and verbal communication skills
• High attention to detail and strong organizational habits
• Experience with email handling, data entry, and CRM tools
• Proficient in Google Workspace (Docs, Sheets, Gmail) and file-sharing platforms (Dropbox, Drive)
• Ability to handle multiple tasks and prioritize efficiently
• Customer service or client-facing experience