As a Sales Account Manager, your primary responsibility is to generate new sales account and to ensure business continuity.

You will be under the direct supervision of a Sales Supervisor.

MAJOR RESPONSIBILITIES:

• Identify and target potential customers for domestic freight forwarding services.
• Actively prospect and generate leads through various channels such as cold calling, networking events, referrals, online platforms, and industry research.
• Build and maintain strong relationships with existing and potential clients.
• Understand their business requirements, provide appropriate solutions and address any concerns or inquiries promptly.
• Prepare and present customized quotations and proposals to clients based on their specific needs and requirements.
• Collaborate with internal teams such as operations and pricing to ensure accurate and competitive pricing.
• Conduct negotiations with clients to secure contracts and favorable terms. Collaborate with legal and operations teams to draft and review contracts, ensuring compliance with regulations and company policies.
• Stay updated on industry trends, market conditions and competitor activities. Conduct market research and analysis to identify new business opportunities and develop strategies to increase market share.
• Maintain accurate and up-to-date sales records, including prospect information, sales activities, and revenue forecasts.
• Provide regular reports to management on sales performance, market trends and customer feedback.
• Coordinate closely with operations, customer service and other internal teams to ensure smooth execution of freight forwarding services and customer satisfaction.
• Communicate customer requirements and expectations effectively to internal stakeholders.
• Ensure high levels of customer satisfaction by promptly addressing any issues, resolving complaints, and maintaining strong lines of communication throughout the sales and service process.

QUALIFICATIONS:

• Graduate of any four (4) year business course such as Marketing, Management, Supply Chain Management or any related field.
• Two (2) to four (4) years work experience in the DOMESTIC FREIGHT FORWARDING
• Excellent selling and communication skills
• Must be able to present information to clients and address business concerns of the said client