Room Attendant

₱15K[Monthly]
On-site - MakatiFull-time<1 Yr ExpBachelor
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Job Description

Customer Service

Description

Duties and Responsibilities

  • Enters and prepares the room for cleaning.
  • Makes bed.
  • Dusts the room and furniture.
  • Replenishes guestroom and bath supplies.
  • Cleans the bathroom.
  • Checks and secures the rooms.
  • Replenish amenities according to the operational standards.
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards
  • Ensure security of guest rooms and privacy of guests
  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
  • Cleans guest bathroom/bed room/floor hallways.
  • Responsible for the cleanliness and maintenance of his work area.
  • Responsible for the Hotel property in the work area.
  • Attends to guest calls, guest requests /guest complaints in the area assigned to him.
  • Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
  • Responsible for following the standard operating procedures.
  • Responsible for achieving and exceeding the guest satisfaction score.


Skills and Specifications:

  • Proactive and flexible attitude in swiftly changing environment
  • Fluent in Tagalog and English
  • Ability to manage multiple projects, set priorities and meet deadlines
  • Service minded
  • Attention to detail
  • Ability to work effectively under pressure, react quickly, and meet tight deadlines
  • Determination, diplomacy, and excellent interpersonal skills


Education and Qualifications

  • College Level
  • Demonstrates attention to detail
  • Must have good interpersonal skills
  • Requires excellent customer service skills to enable them to deal politely and effectively with customers
  • Willing to be assigned in Makati City


Job Type: Full-time


Pay: Php15,000.00 - Php16,000.00 per month


Benefits:

  • Paid training


Schedule:

  • Shift system


Supplemental Pay:

  • 13th month salary


Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Preferred)


Experience:

  • Housekeeper: 1 year (Preferred)


Requirement

Skills and Specifications:

  • Proactive and flexible attitude in swiftly changing environment
  • Fluent in Tagalog and English
  • Ability to manage multiple projects, set priorities and meet deadlines
  • Service minded
  • Attention to detail
  • Ability to work effectively under pressure, react quickly, and meet tight deadlines
  • Determination, diplomacy, and excellent interpersonal skills


Education and Qualifications

  • College Level
  • Demonstrates attention to detail
  • Must have good interpersonal skills
  • Requires excellent customer service skills to enable them to deal politely and effectively with customers
  • Willing to be assigned in Makati City

Yzavelle Tacderas

HR ManagerPrivato Hotel Group

Active today

Working Location

Makati. Makati, Metro Manila, Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays

  • Perks Benefits

    Free Meals, Parking Space

  • Professional Development

    Job Training

Posted on 04 November 2024

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