Job Title: Room Attendant

Reports to:* Housekeeping Supervisor/Manager

Job Summary:

Responsible for maintaining the cleanliness and organization of guest rooms, ensuring exceptional customer service and exceeding guest expectations.

• Clean and maintain guest rooms, including:
• Dusting, vacuuming, and polishing furniture and fixtures
• Making beds and changing linens
• Cleaning bathrooms and replenishing amenities
• Restocking towels and toiletries
• Ensure rooms are prepared for arrival and meet hotel standards
• Provide turndown service and prepare rooms for departure
• Respond promptly to guest requests and resolve issues
• Maintain confidentiality and security of guest information
• Report maintenance issues and damages to management
• Maintain cleanliness and organization of housekeeping areas
• Follow hotel policies, procedures, and safety protocols

Specific Tasks:

1. Clean and inspect rooms daily
2. Replenish linens, towels, and amenities
3. Empty trash and recyclables
4. Dust and polish furniture and fixtures
5. Vacuum and mop floors
6. Clean mirrors and windows
7. Restock toiletries and towels
8. Prepare rooms for special requests (e.g., extra towels, pillows)

1. High school diploma or equivalent
2. Previous housekeeping experience (preferably in a hotel)
3. Ability to lift, push, and pull heavy objects
4. Strong attention to detail and organizational skills
5. Excellent communication and customer service skills
6. Ability to work independently and as part of a team
7. Knowledge of hotel policies and procedures
8. NBI
9. BARANGAY CLEARANCE
10. PHOTO COPY:
11. PSA
12. MARRIAGE CERT
13. TOR
14. DIPLOMA
15. COE
16. VACCINE CARD
17. SKETCH OF RESIDENCE S
18. LONG BROWN FOLDER

Skills:

1. Time management and efficiency
2. Attention to detail and quality
3. Customer service and communication
4. Teamwork and collaboration
5. Physical stamina and endurance
6. Adaptability and flexibility