The Housekeeping Attendant is responsible for maintaining a clean, sanitary, comfortable, and tidy environment for the hotel guests. The room attendant ensures guest rooms and common areas are cleaned to the highest standards to enhance guest satisfaction and contribute to a positive experience.

Room Cleaning

• Clean and tidy guest rooms according to the hotel standards.
• Make beds, change linens, and replace towels.
• Dust and polish furniture and fixtures.
• Clean windows, mirrors, and other glass surfaces.
• Clean and disinfect bathrooms, including toilets, sinks, showers, tubs and sweep/mop floors.
• Replenish guest room supplies such as toiletries



Common Areas Maintenance

• Clean and maintain common areas including lobbies, hallways, and restrooms.
• Empty trash receptacles and dispose of waste properly.
• Ensure the cleanliness and organization of housekeeping carts and storage areas.

Guest Interaction

• Provide courteous and professional service to guests.
• Respond promptly to guest requests and inquiries.
• Report any guest complaints or concerns to the supervisor for resolution.

Equipment and Supplies Management

• Use and maintain cleaning equipment and supplies properly.
• Report any maintenance issues or equipment malfunctions to the supervisor.
• Monitor inventory levels and request replenishments when necessary.
• Assist with laundry duties as needed.
• Perform additional tasks as assigned by the supervisor.

Safety and Compliance

• Follow all health and safety regulations.
• Adhere to company policies and procedures.
• Report any suspicious activities or safety hazards to the supervisor.
• Participate in training and development programs.

The room attendant ensures guest rooms and common areas are cleaned to the highest standards to enhance guest satisfaction and contribute to a positive experience.