• Provide technical support for identity and access management systems.
• Assist in troubleshooting user access issues and managing user accounts.
• Collaborate with IT teams to ensure compliance with security policies.
• Document processes and update knowledge base articles.
• Participate in regular audits of access controls and permissions.

Requirements

• Educational Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience Level: 0–2 years of experience in identity and access management or related IT support roles.
• Skills and Competencies: Basic understanding of identity management concepts and IAM tools.
• Responsibilities and Duties: Ability to effectively communicate technical information to non-technical users.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Working Conditions: Office-based with potential for remote work opportunities.