Job Summary

The Retail Assistant is responsible for delivering exceptional customer service, driving store sales, maintaining visual merchandising standards, and supporting daily store operations. This role serves as the face of the brand, ensuring a welcoming environment and seamless shopping experience for every customer.

Key Responsibilities

• Customer Service & Sales:
• Greet and assist customers promptly, providing product knowledge and recommendations to meet their needs.
• Actively cross-sell and up-sell products to achieve daily and monthly store sales targets.
• Store Operations & Checkout:
• Process customer transactions accurately using the Point of Sale (POS) cash register system.
• Handle cash, credit card payments, issue receipts, and manage customer returns or exchanges according to store policy.
• Inventory & Stock Management:
• Assist with receiving, unboxing, tagging, and organizing incoming inventory shipments.
• Restock sales floor shelves, display racks, and counters continuously throughout the day.
• Participate in regular stock counts and inventory audits.
• Visual Merchandising & Store Maintenance:
• Ensure the store floor, fitting rooms, and checkout areas remain clean, organized, and presentable.
• Maintain visual merchandising displays according to brand standards and promotional guidelines.
• Loss Prevention:
• Monitor store activity to safeguard company merchandise against theft, loss, or damage.