Description

• Manage reservation requests and ensure timely confirmation of bookings.
• Assist customers with travel arrangements including ticketing and itinerary customization.
• Handle inbound and outbound calls professionally to address client inquiries.
• Coordinate with travel vendors to secure reservations and maintain accurate records.
• Provide exceptional customer service and support throughout the booking process.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Hospitality or Business Administration
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in travel operations and ticketing
• Skills and Competencies: Excellent communication skills, both verbal and written
• Skills and Competencies: Ability to handle reservations and customer inquiries effectively
• Qualities and Traits: Strong problem-solving skills and attention to detail