Job Summary

We are seeking an experienced and proactive HR & Recruitment Supervisor to lead our recruitment operations and support general human resources initiatives. In this role, you will be responsible for designing and executing end-to-end recruitment strategies, sourcing top talent, ensuring compliance with local labor regulations, and fostering positive employee relations. You will act as a key liaison between hiring managers and candidate pools to meet our growing organizational needs.

Key Responsibilities

1. Talent Acquisition & Recruitment Operations

• Manage the full lifecycle recruitment process (sourcing, screening, interviewing, offering, and onboarding) across various departments.
• Develop and execute strategic candidate sourcing plans using multiple channels (e.g., JobStreet, LinkedIn, Indeed, social media, recruitment agencies, and employee referrals).
• Partner with hiring managers to understand manpower requirements, define job descriptions, and set realistic hiring timelines.
• Build and maintain a strong talent pipeline for key and hard-to-fill positions.
• Monitor recruitment metrics (e.g., time-to-hire, cost-per-hire, source quality) to optimize hiring efficiency.

2. Onboarding & Candidate Experience

• Oversee the pre-employment process, ensuring seamless background checks, medical clearances, and documentation compliance.
• Design and facilitate an engaging orientation and onboarding experience for new hires.
• Maintain a positive candidate experience throughout all touchpoints of the recruitment journey.

3. Labor Compliance & Employee Relations

• Ensure all hiring and employment practices comply with local labor laws, government regulations, and statutory benefit requirements (e.g., DOLE, SSS, PhilHealth, Pag-IBIG where applicable).
• Assist in handling employee grievances, disciplinary actions, and labor-related matters in accordance with company policy and legal standards.
• Support performance management processes and employee engagement initiatives.

4. Team Coordination & Vendor Management

• Supervise, guide, and evaluate junior HR/Recruitment staff or assistants.
• Manage relationships with external recruitment agencies, headhunters, and job platform vendors to maximize ROI.

Qualifications & Requirements

• Education: Bachelor’s Degree in Human Resources, Psychology, Business Administration, or a related field.
• Experience:
• Minimum of 1–3 years of solid experience in recruitment/talent acquisition,
• Proven track record in mass hiring as well as recruiting specialized/mid-to-senior level roles.
• Knowledge & Skills:
• Deep understanding of local labor laws, employment regulations, and statutory benefits.
• Proficient in using Applicant Tracking Systems (ATS), job portals (JobStreet, LinkedIn Recruiter), and direct sourcing techniques.
• Strong negotiation, interview, and assessment skills.
• Soft Skills:
• Exceptional interpersonal and communication skills (both written and spoken).
• Strong problem-solving, organizational, and time-management abilities.
• High level of integrity, confidentiality, and emotional intelligence.

Preferred / Advantageous Skills

• Experience in fast-paced industries (e.g., BPO, Tech, E-commerce, Retail, or Outbound Multinational Companies).
• Multilingual capabilities (e.g., proficiency in Mandarin is a strong plus, if applicable).