TL AISA:

Requirements:

Graduate of 4 years Business Course

Pleasing persoanlity

Fresh Grad are welocme to apply

Previous experience in a similar role

Excellent verbal communication skills

Good computer skills

Ability to work under pressure

Positive attitude and customer orientation

Empathy and patience in customer interactions

Organizational and prioritization skills

Availability for flexible schedule

Foreign language skills are a plus

Completed high school education

Responsibilities:

Answering and making phone calls

Providing accurate and clear information to customers

Recording requests and complaints

Redirecting calls to relevant departments

Maintaining an updated database

Following company procedures and standards

Handling difficult situations calmly

Collaborating with other departments to resolve issues

Participating in training sessions

Reporting daily activities to the supervisor