Receptionist

Amber 168

₱10-15K[Monthly]
On-site - Cebu<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    Pag-Ibig Fund, Philhealth, SSS/GSIS

Description

  • Greet guests warmly and assist with check-in and check-out procedures.
  • Manage room reservations, cancellations, and modifications.
  • Provide guests with information about hotel services, amenities, and local attractions.
  • Handle guest inquiries, requests, and complaints professionally.
  • Process payments and issue invoices using hotel management software.
  • Maintain accurate guest records and ensure data confidentiality.
  • Coordinate with housekeeping and other departments for smooth operations.
  • Answer phone calls and respond to emails in a timely manner.

Requirements

  • Prior experience in front desk or customer service (preferred but not required).
  • Strong communication and interpersonal skills.
  • Proficiency in computer systems and reservation software.
  • Ability to multitask and work under pressure.
  • Professional appearance and demeanor.
  • Willingness to work shifts, including nights, weekends, and holidays.
  • Fluency in multiple languages (a plus).
Help DeskMS OfficeEnglish LanguageOrganizational Skills
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Carmes Ilanan

RDMAmber 168

Working Location

Fuente Osmeña Circle

Posted on 28 February 2025

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