Quality Manager

Dencom Consultancy and Manpower Services

₱95-100K[Monthly]
On-site - Mandaluyong3-5 Yrs ExpDiplomaFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Government Mandated Benefits

    Paid Holidays

  • Perks Benefits

    Open Workspace

  • Professional Development

    Job Training

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We are looking for an experienced Quality Manager to oversee and drive quality standards for an e-Commerce social media account within a BPO environment. The role involves managing quality frameworks, coaching teams, analyzing performance metrics, and ensuring consistent service excellence aligned with client expectations.


Work Details:

  • Up to PHP 100,000 package (PHP 93,100 basic + PHP 6,900 allowance)
  • 100% Onsite – Mandaluyong or Robinsons Omega
  • UK/US shift (midnight to night shift)

Qualifications:


  • College undergraduate (minimum 2 years completed); associate or diploma courses accepted
  • 3–5 years of Quality Manager experience in a BPO industry is required


Customer ServiceCall CentreQuality ManagerBPO
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Kisha DENCOM

Recruitment SpecialistDencom Consultancy and Manpower Services

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Posted on 11 Feb 2026

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