Key Responsibilities

Store Audit & Compliance Execution

(Primary Focus)

Conduct regular

and unannounced store audits

Ensure compliance

with food safety, hygiene, and operational standards

Evaluate food

preparation, dough handling, topping, and baking processes

Monitor FIFO/FEFO,

product holding times, and temperature controls

Identify gaps and

enforce immediate corrective actions

Track and report

store compliance performance

Commissary QA Support

Assist in QA checks

for commissary operations

Ensure compliance

with HACCP, GMP, and SSOP standards

Cold Chain Monitoring

Check temperature

compliance in storage and delivery

Report deviations

and support corrective actions

Documentation & Reporting

Prepare audit

reports and monitor closure of findings

Maintain QA records

and compliance documentation

Incident Support & Training

Assist in complaint

investigations and RCA

Provide on-site

coaching and reinforce food safety practices

Qualifications

Bachelor’s degree

in Food Science, Food Technology, or related field

HACCP training or food safety certification preferred

1–3 years' experience in QA or food safety role

Experience in QSR or restaurant operations is an advantage