Quality Assurance Specialist

₱20-30K[Monthly]
On-site - MandaluyongFull-time1-3 Yrs ExpBachelor
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Job Description

Quality Assurance

Description

  • Will develop methods for evaluation of program effectiveness
  • Will prepare program reports
  • Will perform other duties and/or special projects as necessary
  • Draft quality assurance policies, guidelines, and procedures
  • Interpret and implement quality assurance standard
  • Identify training needs and organize training interventions to meet quality standards
  • Ensure ongoing compliance with quality
  • Evaluate employees through call listening, side-by-side, live monitoring

Requirement

  • Must have at least one year of experience in Quality Assurance
  • Ability to quickly learn and absorb partner culture, processes, and policies
  • An understanding of the importance and impact QA can have on a support organization
  • Strong oral and written communication
  • Organizational skills
  • Excellent time management skills and ability to meet deadlines reliably
  • Identify trends and root causes of these trends
  • Ability to create reports from data

Charles Cheung

Quality Sleep PhilippinesManaging Director

Active this month

Working Location

Quality Sleep Philippines, 241 Shaw Blvd, Mandaluyong, Metro Manila, Philippines

Posted on 19 September 2024

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Quality Sleep Philippines

Unfinanced / Angel

<50 Employees

Healthcare & Medical Care

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