Job Title: UAT Testing Lead (Back Office)

Category: Digital Customer Experience

Location: Taguig

Work set up: Taguig (Onsite)

Salary: Php 60,000

Work schedule: Night Shift

Required Experience: 4+ years

Non-Negotiable:

• 4–5 years of QA/UAT experience, including supervisory or team lead experience.

• Strong knowledge of QA methodologies, testing frameworks, and defect management processes.

• Experience leading UAT for system modernization or large-scale transformation initiatives.

• Financial services background, preferably with experience in:

- Mutual Fund Transfer Agency operations

- Back-office transaction processing

• Experience working with cross-functional business and technology teams.

• Strong analytical and problem-solving skills.

• Excellent written and verbal communication skills.

• Relevant QA, Agile, or Project Management certifications (e.g., ISTQB, PMP, Scrum, ITIL) are preferred but not required.

Position Description:

The QA Lead is responsible for leading a team of UAT testers supporting the modernization of Back Office Transaction Processing Systems and Applications. This role requires strong expertise in QA methodologies, proven leadership capability, and a solid financial services background, preferably in Mutual Fund Transfer Agency operations.

The QA Lead will oversee full-cycle User Acceptance Testing (UAT), ensuring business requirements are validated, risks are mitigated, and systems meet operational and regulatory expectations prior to implementation.

Your future duties and responsibilities:

1. Leadership & Team Management

. Lead, mentor, and supervise a team of UAT testers.

. Allocate testing assignments and manage workload distribution.

. Provide performance feedback, coaching, and development support.

. Ensure team adherence to QA standards, timelines, and deliverables.

. Act as the primary escalation point for UAT-related issues.

2. UAT Strategy & Governance

. Develop and execute comprehensive UAT strategies and test plans aligned with modernization objectives.

. Ensure traceability between business requirements, test cases, and execution results.

. Define entry and exit criteria for UAT phases.

. Implement structured QA methodologies (e.g., risk-based testing, defect lifecycle management, regression testing).

. Ensure appropriate documentation and audit readiness.

3. Test Planning & Execution

. Oversee the creation of detailed test scenarios and test cases covering end-to-end transaction processing flows.

. Ensure full UAT coverage of back-office processing systems, including interfaces and downstream impacts.

. Coordinate test cycles, regression testing, and defect triage sessions.

. Monitor defect trends, identify root causes, and escalate systemic risks as needed.

. Validate defect resolutions prior to final sign-off.

4. Stakeholder Collaboration

. Partner with Processing and Technology teams, as well as Project Managers.

. Participate in requirements reviews to ensure clarity and testability.

. Communicate UAT progress, risks, and readiness status to leadership.

. Support go-live readiness assessments and post-implementation validation

Skills:

• Analytical Thinking
• Data Analysis
• English
• Leadership
• Strategic Thinking
• Test Planning & Implementation

Pre-Screening Questions:

*How many years of experience do you have in QA/UAT experience, including supervisory or team lead experience?

*Do you have knowledge of QA methodologies, testing frameworks, and defect management processes.?

*Do you have experience leading UAT for system modernization or large-scale transformation initiatives?

*Do you have financial experience in Mutual fund transfer operations and Back office transaction experience?

*How much is your last drawn salary?

*How much is your salary expectation?

*Are you amenable to work in Taguig with a night shift schedule?