Filipino Services Supervisor (Mandarin Speaker)
Eversign Design Solutions OPC
- Supervise and coordinate the daily activities of Filipino service staff.
- Assign duties, schedules, and responsibilities based on operational requirements.
- Serve as a Mandarin-speaking liaison between clients/management and Filipino employees.
- Translate and communicate instructions, concerns, and service requirements accurately.
- Monitor employee attendance, punctuality, grooming, conduct, and work performance.
- Ensure staff properly understand and follow company policies and client requirements.
- Conduct staff orientations, briefings, and regular performance discussions.
- Handle employee concerns and coordinate appropriate solutions with management.
- Monitor the quality and consistency of services provided to clients.
- Conduct regular site visits or staff check-ins when required.
- Prepare and submit attendance, staffing, incident, and performance reports.
- Coordinate recruitment, deployment, replacement, and onboarding of service personnel as needed.
- Assist in resolving workplace conflicts and service-related concerns.
- Maintain good relationships with clients, employees, and management.
- Ensure confidentiality of client and employee information.
- Coordinate with HR and other departments regarding staffing and employee concerns.
- Perform other supervisory and administrative duties assigned by management.
Eversign Design Solutions OPC
HR OfficerEversign Design Solutions OPC
More than ten replies today
Working Location
104, SM Mall of Asia, Pacific Dr, Pasay City, Metro Manila, Philippines
Posted on 23 Sep 2026
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