Filipino Services Supervisor (Mandarin Speaker)

Eversign Design Solutions OPC

₱140-150K[Monthly]
On-site - Pasay3-5 Yrs ExpBachelorFull-time
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Job Description
  • Supervise and coordinate the daily activities of Filipino service staff.
  • Assign duties, schedules, and responsibilities based on operational requirements.
  • Serve as a Mandarin-speaking liaison between clients/management and Filipino employees.
  • Translate and communicate instructions, concerns, and service requirements accurately.
  • Monitor employee attendance, punctuality, grooming, conduct, and work performance.
  • Ensure staff properly understand and follow company policies and client requirements.
  • Conduct staff orientations, briefings, and regular performance discussions.
  • Handle employee concerns and coordinate appropriate solutions with management.
  • Monitor the quality and consistency of services provided to clients.
  • Conduct regular site visits or staff check-ins when required.
  • Prepare and submit attendance, staffing, incident, and performance reports.
  • Coordinate recruitment, deployment, replacement, and onboarding of service personnel as needed.
  • Assist in resolving workplace conflicts and service-related concerns.
  • Maintain good relationships with clients, employees, and management.
  • Ensure confidentiality of client and employee information.
  • Coordinate with HR and other departments regarding staffing and employee concerns.
  • Perform other supervisory and administrative duties assigned by management.
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Eversign Design Solutions OPC

HR OfficerEversign Design Solutions OPC

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Working Location

104, SM Mall of Asia, Pacific Dr, Pasay City, Metro Manila, Philippines

Posted on 23 Sep 2026

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