TECHNICAL PROJECT SCOPING & COORDINATION

• Gathers client requirements for any development/technical projects

• Documents the User Requirements (as User Stories) and defines the User Acceptance Criteria

• Works with key stakeholders to prioritize tasks and tickets

• Properly cascades the requirement, and any other changes thereafter, to the different internal

teams for production

• Spearheads project kickoff to ensure proper cascade and assignment of resources

• Provide clear and regular updates on projects to internal and external stakeholders

• Coordinates with the Scrum Master to ensure the timely and successful delivery of projects

• Coordinates with the client for content/data collection for the project as well as creative/design

approval

• Coordinates with the creative team for UI/UX changes

• Updates the Knowledge Base System for any updates about the project for proper documentation

SOFTWARE TESTING AND CLIENT ACCEPTANCE

• Checks software readiness by ensuring that the user acceptance criteria is met

• Conducts user acceptance tests with the client

• Ensures that product delivery is complete, and within scope

TECH INSIGHTS

• Works with the accounts team for pitches and new requirements

• Seeks out data-driven trends and identifies key consumer insights to shape technical strategy

• Constantly strives to deepen understanding of new technologies to stay attuned to what’s new

and what’s possible

• Understand different platforms to discern advantages and limitations

CLIENT SERVICING AND STAKEHOLDER MANAGEMENT

• Build and manage long-term relationships with a portfolio of clients through exceptional service

on day-to-day basis