The Product Analyst will evaluate our financing products and compare them against competitor offerings in the fintech space. You'll analyze merchant portfolio performance and align our products with market trends and demand. A key element of this role is the effective use of SQL and Excel to provide timely results and actionable recommendations. Success in this role is demonstrated by improving merchant satisfaction and meeting or exceeding performance targets for our financing products.

Your Day-to-Day:

• Analyze merchant portfolio data and financing product performance
• Conduct market research and gather merchant feedback
• Evaluate products and forecast performance across different merchant segments
• Provide recommendations on product improvements and launch strategies
• Generate reports and presentations on findings for stakeholders
• Monitor product performance and suggest optimizations
• Analyze market data, trends, merchant and customer behaviors
• Collaborate with cross-functional teams to implement improvements
• Assist in defining product requirements and creating user stories
• Conduct user acceptance testing for new features
• Visit merchant locations and interview customers

• Bachelor's degree in Business, Economics, or related field
• 1-2+ years of experience in product analysis, preferably in fintech or e-commerce
• Proficiency in Excel and basic SQL knowledge
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Experience with data visualization tools is a plus (not required)
• Ability to manage multiple projects and prioritize effectively
• Understanding of financial products and merchant services is beneficial

By submitting your application, you authorize BillEase to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. If applicable, you also consent to BillEase using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above, in compliance with applicable data protection regulations.