Description

• Respond to customer inquiries via phone, email, or chat in a professional manner.
• Provide information about products and services to customers.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong English language communication skills, both verbal and written.
• Qualities and Traits: Excellent problem-solving abilities and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a fast-paced environment.
• Working Conditions: Ability to work flexible schedules, including evenings and weekends.