• Customer and sales representative communication.
• Using client input to develop effective retention strategies for the client partners
• Developing positive customer and business associate relationships.
• Meet predetermined performance goals.

·        Must have at least 6 months of BPO Outbound experience

·        Nightshift Schedule

·        High proficiency in the English language.

·        Call center customer service and sales experience.

·        Advanced interpersonal and communication abilities.

·        Patience and empathy.

·        Advanced organizational abilities.

·        Strong ability to resolve conflicts.

·        Comprehensive understanding of sales software.

·        In stressful conditions, the ability to stay calm and professional.