Work Location: BGC, Taguig city

Work Setup: Hybrid (3 days onsite and 2 days WFH; Mondays and Fridays are fixed

collaboration days)

Shift: Midshift (2:00 pm to 11:00 pm)

Key responsibilities

• Own and coordinate the end-to-end monthly UK payroll process, ensuring accuracy, timeliness, and adherence to local requirements.
• Coordinate and support payroll activities across the UK and APAC regions, working closely with internal stakeholders and external payroll providers to ensure smooth payroll operations.
• Collect, validate, and maintain payroll inputs (e.g., starters/leavers, salary changes, allowances, deductions, absences), ensuring data integrity across HR systems and payroll files.
• Liaise with external payroll vendors and internal stakeholders to resolve payroll queries, manage exceptions, and ensure smooth payroll execution.
• Perform payroll reconciliations and pre-/post-payroll checks (gross-to-net, variance analysis, audit trails), escalating issues with clear documentation.
• Support statutory and internal reporting requirements (e.g., payroll registers, control reports), ensuring records are maintained in an audit-ready manner.
• Handle employee payroll-related questions professionally and confidentially, providing clear guidance and timely resolution.
• Utilize HR systems and service management tools to manage employee requests, maintain employee data, and ensure timely resolution of payroll-related inquiries.
• Support shared services activities by processing employee lifecycle transactions and maintaining accurate HR records.
• Contribute to continuous improvement by documenting processes, identifying control gaps, and improving templates, tools, and controls.
• Provide support for additional HR Operations activities and projects as assigned.

Job Qualifications:

• Experience supporting end-to-end payroll administration, preferably UK payroll.
• Experience working within a Shared Services, HR Operations, or Payroll environment.
• Experience supporting multi-country payrolls or working in a regional payroll environment is an advantage.
• Familiarity with HR systems such as SuccessFactors and service management platforms such as ServiceNow is an advantage.
• Strong attention to detail and a process-oriented mindset, with a commitment to accuracy and confidentiality.
• Comfortable working with deadlines and managing multiple inputs from different stakeholders.
• Strong MS Excel skills (e.g., lookups, pivots, data validation, reconciliation/variance checks) and the ability to work with large datasets.
• Clear and professional communication skills, with the ability to explain payroll-related matters to employees and stakeholders.
• Collaborative working style with HR, Finance, external vendors, and employees.
• Proactive, organized, and willing to take ownership of tasks through to completion.
• Willingness to support broader HR Operations activities and projects as business needs require.