Key Responsibilities

• Serve as the primary point of contact between internal teams, IT engineers
• Track, monitor, and follow up on requests, approvals, and pending items
• Monitoring task progress, timelines, and handling escalations when necessary
• Coordinate scheduling of site visits, system deployments, repairs, and equipment replacements with field teams
• Ensure timely updates and status reporting for all ongoing activities and project-related tasks
• Escalate operational, technical, or compliance-related issues to the appropriate teams for resolution
• Maintain accurate records of activities, requests, and project documentation for reporting and audit purposes

Qualifications

• Bachelor’s degree in Business Administration, IT, Engineering, or related field
• 1–3 years of experience in project coordination, IT Admin, or similar role
• Good technical knowledge and coordination
• Strong organizational and multitasking skills
• Good communication and stakeholder management skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)