An Operations Manager for a healthcare account oversees daily operations, ensuring high-quality service delivery and compliance with healthcare standards. They manage teams, develop workflows, implement policies, and collaborate with stakeholders to meet goals and regulatory requirements. This role focuses on optimizing resources, tracking performance metrics, and addressing operational challenges to uphold service excellence and patient satisfaction.

Work Setup:

Onsite - Cebu

LOB - Healthcare Account

Salary:

95,000 - 120,000 Package

• Minimum of 2 years of experience as an Operations or Delivery Manager, ideally within a U.S. healthcare account
• Proven track record of managing large teams and overseeing daily operations to ensure service efficiency and compliance
• Strong understanding of U.S. healthcare regulations, standards, and best practices
• Skilled in developing and optimizing workflows, policies, and procedures to enhance service quality and client satisfaction
• Experience collaborating with cross-functional teams to achieve performance targets and address operational challenges effectively
• Excellent leadership and communication skills, with the ability to motivate teams and foster a culture of continuous improvement