Online Customer Service Representative
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer service through various online channels including chat, email, and social media.
- Resolve customer inquiries and issues efficiently with a focus on customer satisfaction.
- Maintain up-to-date knowledge of product offerings to provide accurate information and support.
- Document customer interactions and feedback in the CRM system for future reference.
- Collaborate with team members to improve service delivery and share best practices.
Requirements
- Job Title: Online Customer Service Representative
- Job Function: Online Customer Service
- Responsibilities and Duties: Ability to multitask effectively while managing multiple customer requests.
- Qualities and Traits: Strong communication skills with a friendly and professional demeanor.
- Qualities and Traits: Ability to empathize with customers and address their concerns thoughtfully.
- Qualities and Traits: Adaptability to learn new tools and technologies quickly.
- Working Conditions: Comfortable working remotely and managing flexible schedules.
Jazelle Anne Arquiza
Recruitment AssociateMetacom Careers
Reply today 0 times
Posted on 24 Jul 2026
Explore similar jobs
View more similar jobs在线客服代表
Lyjoy Travel And Tours Inc.₱30-40K[Monthly]
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
lu cyHR经理
Online Customer Service Representative
Metacom Careers₱25-30K[Monthly]
On-site - Quezon CityFresh Graduate/StudentBachelorFull-time
Jazelle Anne ArquizaRecruitment Associate
Online Customer Service Representative
Work-1 Manpower Recruitment Services₱20K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Jeminalyn PanisHR Officer
Online Customer Service Representative
RSD Human Resource Management Consultancy₱20-25K[Monthly]
On-site - Quezon CityFresh Graduate/StudentBachelorFull-time
Gersham La MadridHR Officer
Voice and Non-Voice Support
Olympuz-Edward Belacse Career Consultancy Services₱20-30K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Jv Angelo Cati-anHR Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.
Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.
- Requests your ID or personal documents unnecessarily
- Asks for money, deposits, guarantees, or property during the hiring process
- Pressures you to invest or raise funds
- Collects illicit benefits. Engages in any other illegal or suspicious activity
- Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for
