Online Customer Service Representative
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer service via online channels, including email and chat.
- Assist customers with inquiries, product concerns, and order issues promptly and professionally.
- Document customer interactions and feedback to improve service quality.
- Collaborate with team members to resolve complex issues and enhance the customer experience.
- Stay updated on product knowledge and company policies to effectively assist customers.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years of experience in customer service or a related field.
- Skills and Competencies: Excellent verbal and written communication skills.
- Skills and Competencies: Proficiency in using computers and online customer service tools.
- Qualities and Traits: Strong problem-solving abilities and a customer-centric attitude.
- Qualities and Traits: Ability to work independently and as part of a team.
Jazelle Anne Arquiza
Recruitment AssociateMetacom Careers
More than ten replies today
Working Location
2F Vistamall Las Piñas IT Hub Alabang-Zapote Road corner CV Starr Avenue, Las Piñas), Alabang–Zapote Rd & CV Starr Ave, Pamplona Dos, Las Piñas, Metro Manila, Philippines
Posted on 18 Sep 2026
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