1. Network Administration & Infrastructure (Primary Role)

Responsibilities

• Administer and maintain network infrastructure, including:
• LAN, WAN, and Wi-Fi networks
• Routers, switches, and access points
• Configure and manage network devices and services
• Monitor network performance, availability, and security
• Troubleshoot and resolve network issues, outages, and connectivity problems
• Ensure network reliability and minimal downtime across all locations
• Maintain and update network documentation, diagrams, and configurations

2. Firewall, VPN & Security Systems

Responsibilities

• Configure, manage, and monitor firewall systems
• Implement and maintain network security policies and access controls
• Manage and support VPN connections for secure remote access
• Monitor network traffic and identify potential security threats or vulnerabilities
• Coordinate with vendors for advanced firewall or security configurations when needed

3. CCTV & Physical Security Systems

Responsibilities

• Manage and monitor CCTV systems, including:
• Camera functionality and recording systems
• Storage and playback systems
• Troubleshoot and coordinate maintenance of CCTV hardware and software
• Work with vendors for installation, upgrades, and repairs

4. Security, Compliance & IT Roadmap Execution

Responsibilities

• Ensure compliance with IT security policies and best practices
• Implement and support infrastructure improvements, including:
• Network upgrades
• Security enhancements
• Participate in the execution of the company’s IT roadmap, including:
• VPN expansion
• Network segmentation
• Infrastructure scalability
• Identify opportunities to improve network performance, security, and reliability

5. IT Support (Secondary Role)

Responsibilities

• Provide technical support for PCs, laptops, printers, and other peripherals when required
• Assist users with basic hardware and connectivity issues
• Support onboarding and offboarding (device setup and basic access configuration)
• Escalate complex user issues to appropriate teams or vendors