Role & Responsibilities:

• Collaborate with the Project Vendor to support and coordinate the network refresh deployment
• Test and verify connectivity to critical business applications during and after network cut-over
• Serve as first-level support for network refresh-related issues and escalate to vendor support if needed
• Continuously monitor network performance, resolve issues and communicate updates to stakeholders during hyper-care period
• Provide knowledge transfer of known issues/incidents encountered during hyper-care period to the Operations Team to ensure smooth post-deployment

Required Technical Skills:

• Intermediate to solid understanding of Cisco SDA, ACI and ISE, including configuration, troubleshooting and integration workflows
• Experience with network security protocols and firewalls
• Experience in configuring and managing routers, switches and other network devices
• Familiarity with MPLS, VPN and other WAN technologies
• Knowledge of Quality of Service (QOS) and traffic shaping techniques
• Understanding of cloud networking (AWS, Azure, Google cloud)
• Familiarity with network performance monitoring tools (Solarwinds, Nagios, etc.)

Qualifications:

• Graduate of BS Computer Science, Information Technology or related field
• Mid to advanced level expertise in CISCO Software defines technologies including design, deployment, integration and troubleshooting