A Microsoft/Google Workspace Admin is responsible for managing and maintaining cloud-based collaboration tools and productivity applications offered by Microsoft 365 or Google Workspace. This role involves configuring user accounts, troubleshooting system issues, implementing security protocols, and providing technical support to users.

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 2+ years of experience managing and administering Microsoft 365 or Google Workspace.
• Certifications (preferred but not required):
• For Microsoft: Microsoft 365 Certified: Fundamentals or Microsoft 365 Certified: Enterprise Administrator Expert.
• For Google: Google Workspace Administrator certification.
• Strong understanding of cloud-based collaboration tools and productivity suites.
• Proficiency in managing user accounts, permissions, and settings in Microsoft 365/Google Workspace.
• Knowledge of security protocols and best practices for data protection and workspace administration.
• Experience in troubleshooting technical issues related to email, calendars, file sharing, and other tools.
• Excellent communication skills to provide support and training to non-technical staff.
• Ability to work collaboratively with cross-functional teams.

Work location: Valenzuela City