#SparkSuccess at FGC+!
Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.
Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and help each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.
Here, you are more than just an employee- you are part of team where you can truly thrive and make a difference.
FGC+ Operations Managers have the highest level of responsibility across our company. They play a crucial role in driving our company and client’s success. In this role, you are both the industry subject matter expertise surrounding medical billing and claims processing to drive best practices for our client’s end to end financial cycle and a company leader ensuring a customer-oriented, productive, sustainable and compliant business operation. You lead a workforce of Medical Billing/Claim Specialists and Team Leaders, prioritizing their well-being and fostering a productive environment. With a minimum of 5 years in operations management—preferably with BPO experience—you will bring a wealth of expertise to this role. You will navigate Client relationships, managing current operational and quality expectations while always seeking out opportunities to further grow our support of a wide variety of clients. You will use your BPO/Operational expertise to drive continuous improvements to our environment. Your ability to balance client needs with business acumen and ability to train, empower, and inspire others will be key as you support your peers creating an exceptional collaborative environment across FGC+.
Operational Management:
Team Leadership and Development:
Process Improvement and Collaboration:
Client Relationship Management:
A million possibilities are waiting to be ignited. Click "Apply" now!
What we have to offer:
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third-Party Agency Notice:
FGC+ will not accept any unsolicited resumes from any third-party recruiting agencies, either domestic or international. FGC+ nor its subsidiaries/LE’s will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency.
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