Job Summary

A Massage Therapist is responsible for providing professional massage and body treatment services to clients to promote relaxation, relieve stress, reduce muscle tension, and support overall wellness. The therapist assesses client needs, recommends appropriate treatments, and ensures a safe, comfortable, and hygienic environment.

Key Responsibilities

• Perform a variety of massage treatments, including Swedish, Deep Tissue, Sports, Aromatherapy, and Therapeutic Massage.
• Assess clients' physical conditions and discuss medical history before treatments.
• Develop customized treatment plans based on client needs and preferences.
• Maintain accurate client records and treatment notes.
• Ensure treatment rooms, equipment, and linens are clean, sanitized, and properly maintained.
• Educate clients on wellness, stretching exercises, posture improvement, and self-care techniques.
• Monitor clients' comfort levels throughout treatments and adjust techniques as needed.
• Comply with health, safety, and hygiene standards.
• Promote spa or wellness center services and products when appropriate.
• Handle appointment scheduling and maintain professional client relationships.

Qualifications

• Diploma or Certification in Massage Therapy from an accredited institution.
• Valid professional license or certification as required by local regulations.
• Previous experience in a spa, wellness center, clinic, or hotel environment is preferred.
• Knowledge of anatomy, physiology, and massage techniques.
• Basic first aid and CPR certification is an advantage.

Skills and Competencies

• Excellent massage and therapeutic treatment skills.
• Strong interpersonal and communication abilities.
• Customer service orientation.
• Professional appearance and conduct.
• Ability to maintain confidentiality and client privacy.
• Physical stamina and dexterity.
• Attention to detail and hygiene standards.

Working Conditions

• May work evenings, weekends, and holidays.
• Requires standing for extended periods and performing physical activities.
• Work environments may include spas, hotels, wellness centers, fitness clubs, or healthcare facilities.

Reporting To

• Spa Manager / Wellness Manager / Operations Manager

Performance Indicators

• Client satisfaction ratings.
• Repeat client bookings.
• Compliance with hygiene and safety standards.
• Treatment quality and professionalism.