Join a purpose-driven company helping OFWs achieve their dreams. Global SME Loans Inc. offers a supportive team, professional growth, and a chance to make a real difference.

KEY RESPONSIBILITIES:

• Provide Excellent Customer Service to both Borrowers and Loan Consultants from receiving and even after the release of loan.
• Receiving of client’s application form and requirements.
• Screening (Pre-qualifications, Validity of documents, hold/negative areas)
• Run proper Masterlist and FFCC.
• Encode and update details of client to our Loan System and Transmittal.
• Orient the client regarding our Loan Products and Loan Process.
• Process and monitor applications until release of loan.
• Follow up clients to submit their pending requirements.
• Update clients about their loan application’s status with us.
• Confirmation of loan details to the borrower.

KEY QUALIFICATIONS:

• Education Graduate of any related business course, Undergraduate is acceptable
• Experience Preferably with sales experience but fresh graduate is welcome to apply
• Negotiation skills
• Computer literate
• With good communication skills both written and oral
• Flexible in adapting to fast changing environment
• Goal oriented
• Customer Service Oriented

At GSLI, we foster a positive and disciplined work culture where your contributions truly matter. Our team lives by our core values — integrity, focus, and care — and we empower employees to grow with us.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Flextime
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person