Senior Account Manager (Digital Marketing Agency) 

We're on the hunt for a Senior Account Manager to join our growing team. If you're a natural relationship builder with a sharp eye for detail and a passion for digital marketing, keep reading! 

What You’ll Be Doing: 

Be the Client's Go-To Partner 

• Build strong, trusted relationships with clients—become their strategic partner, not just another vendor. 
• Lead client communications: updates, presentations, pitches, and reporting (you make the numbers tell a story!). 
• Listen, understand, and align—ensuring no details fall through the cracks. 
• Navigate challenges with grace and find solutions that leave everyone smiling. 

Drive Projects Like a Pro 

• Keep projects on track, on time, and within budget—like clockwork. 
• Coordinate across teams (creative, digital, accounting, biz dev)—you’re the glue that holds it all together. 
• Stay organized and document everything to keep stakeholders in the loop. 
• Spot potential roadblocks early and steer the team to smooth sailing. 

Strategize and Analyze for Success 

• Understand client goals and develop smart, data-driven strategies to get them there. 
• Dive into market research and deliver insights that move the needle. 
• Know what works and why—optimize campaigns based on results and drive ROI. 
• Always be on the lookout for opportunities to grow client accounts. 

Lead with Impact 

• Mentor and guide a team of Account Executives. Help them grow while keeping the vibe positive and collaborative. 
• Host regular team huddles to align on goals, share wins, and tackle any roadblocks. 
• Create opportunities for professional development because a team that learns together, wins together. 

What we're looking for: 

• 5+ years of experience in an agency (digital marketing is your playground). 
• Proven experience in client communication, relationship management, and presenting results that wow. 
• A pro at managing multiple projects, budgets, and timelines without breaking a sweat. 
• Experience collaborating with creative, digital, and business teams to make things happen. 
• A sharp strategic thinker who knows how to analyze data and turn insights into action. 
• Comfortable with Meta Ads Manager, Google Ads, Google Analytics, and other digital tools. 
• Solid understanding of social media strategies, paid media, KPIs, and campaign tracking. 
• A natural leader who can mentor teams, resolve conflicts, and keep everyone aligned.