Cargo Representative

• Perform general or high-value cargo procedures for acceptance, airline loading, and releasing when assigned in delivery, pick-up, or at the warehouse/branches.
• Accurately complete details in the SACC form during cargo acceptance.
• Secure copies of all necessary documents during pick-up or delivery, including SACC, HAWB, transmittal manifest, delivery receipt, pull-out form, etc.
• Conduct physical inspection of cargo to ensure intact packaging with no signs of tampering or pilferage prior to acceptance and/or scanning.
• Carry out open-checking procedures and explain the cargo waiver content to clients when open checking is refused.
• Ensure accurate count, weight, and dimensions of cargo.
• Manually apply destination stickers/labels and other required cargo labels.
• Perform manual jack-wrapping of cargo and organize cargo properly on pallets/crates.
• Load and unload cargo carefully and safely, ensuring an orderly process.
• Check the truck seal before opening the vehicle when assigned as the warehouse Cargo Representative, and report any tampering or mismatches to the Immediate Superior.
• Release cargo to consignees in accordance with the cargo releasing procedure when assigned in the warehouse.
• Inspect and count cargo against documents such as SACC, LM, HAWB, MAWB, Airline TRM, etc., and report any shortages or damages to the Immediate Superior.
• Create incident reports for any irregularities observed, such as suspicious cargo, damaged cargo, and similar events.
• Assist and accommodate inquiries from walk-in clients.
• Maintain orderliness and cleanliness in the cargo operations area and ensure proper upkeep of equipment after operations.
• Provide regular updates in the Facebook GC/Viber group on the completion of tasks assigned by the Immediate Superior.
• Perform cargo crating as needed.
• Execute other related duties as required or assigned by the Immediate Superior.

Education:

• Graduate of any vocational course or at least college level.

Work Experience:

• Preferably with experience in cargo logistics, warehousing, or a related field.

Special Qualities/Skills Required:

• Capable of lifting up to 50kgs.
• Computer literate; proficient in MS Excel and Word.
• Experience in domestic airfreight and logistics is a plus.
• Customer service awareness.
• Professional demeanor and polite attitude when dealing with customers.
• Demonstrated mathematical skills.