Warehouse Support Specialist
Dempsey Resource Management Inc.
Job Description
- Responsible for the documentation and processing of orders in the US warehouse and monitoring their status.
- Liaises with Customer Service and other departments to resolve order concerns.
- Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes.
- Files and reconciles FBA lost/damage reimbursement claims.
- Processes returns and refunds.
- Monitors and tracks orders.
- Updates warehouse-related trackers and spreadsheets.
- Creates, modifies, troubleshoots, and updates robots used in the warehouse.
- Performs other related tasks as assigned by the Manager.
- Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage
- Good at data entry and data analysis
- At least 1 year of experience in analyzing data or generating reports using MS Excel
- Confident in speaking American English and good at writing emails
- Ability to multitask
- Good knowledge of how to use the computer and navigate the internet
- Great contributor even on matters outside his/her scope
- Detail-oriented and highly organized
- Willing to work on-site at night shifts
Maria Palma
Talent Acquisition ManagerDempsey Resource Management Inc.
Reply today 0 times
Working Location
1, General Maxilom Ave. General Maxilom Ave, Cebu City, 6000 Cebu, Philippines
Posted on 25 Jun 2025
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